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About Defuse

As featured in the following

Defuse combines protective intelligence with behavioural science to eliminate anxiety, fear and uncertainty caused by communicated abuse, threats and intimidation targeted from fixated individuals at high profile people and organisations who want to feel safer.

Defuse’s team of internationally acclaimed experts have been trusted to look after and advise some of the world’s most recognised politicians and individuals

Defuse delivers researched and operationally proven methodology delivered by our globally recognised experts.

Whilst is may be assumed that a primary function is to ensure the safety and security of our clients, an intrinsic ethos of Defuse is that our clients are not just made safe, but that they feel safer too.

Defuse works with our clients to identify threats and vulnerabilities and provides actionable advice to inform and aid decision making in order to resolve them.

Defuse will work with and support clients who wish to engage with social media platforms and or resolve issues via other avenues.

Defuse recognises the personal impact of being targeted by someone who is fixated and provides psychological support to our clients to protect against diminishing performance.

By bringing together a team of subject matters experts who not only specialise in their roles but understand the impact that being victimised has on an individual, we’re able to provide our clients with a level of service that addresses the needs of any situation we encounter

Defuse was launched by founder and CEO Philip Grindell.

“A highly skilled, knowledgable and experienced security professional, offering wise advice strategically and tactically. I have benefitted, as have colleagues, from Philip’s expertise”

Kathryn Stone OBE, FIoD (Parliamentary Commissioner for Standards at House of Commons)  

After the murder of Jo Cox in 2016, Philip Grindell was personally brought in to Parliament to protect other politicians and prevent further events from happening.

Now, working alongside a team of handpicked experts, he brings the same level of intelligence and counsel to high-profile individuals, organisations  and their teams who are dealing with or want to prevent abuse,  threats, or a high-risk situation.

More Than Safety & Security

As someone who lives in the spotlight of the public eye, your safety isn’t the only thing that’s on the line. Your reputation, your mental health, and your overall well-being are all at stake if you’ve been abused online or targeted with a threat.

It can feel hopeless or lonely being in that position. But we believe that the freedom to live your life and leverage your position in this world for good is something worth fighting for.

That’s why we’ve built a team of world-class specialists who can analyse, investigate and defuse any real or potential threat, protect you and your family, and help you get back to living a life free of fear or anxiety.

The Problems We Seek to Solve

High profile people and organisations are increasingly seen as being approachable and responsible via the internet. High profile people and organisations use the internet, and more specifically Social Media to communicate, advertise, and express themselves.

Whilst many who follow and engage are supportive and those who are not whilst they may disagree, they do so in an appropriate manner. Increasingly, however, Social Media platforms can become hostile. What is known is that people who communicate and engage in social commentary often feel more willing to express themselves and be more hostile on the internet that they would in real life.

There will be those who feel that they have established or want to establish a relationship with the person/organisation they interact with and then become hostile when their emotions are not reciprocated. There are others who strongly disagree and become increasingly hostile and at times become threatening or seek to intimidate. There are those who seek to share fake news and damage or destroy reputations There are those who pose a genuine physical threat.

There are those who are fixated, their communications can be mishandled. High profile people and organisations are becoming increasingly anxious, fearful and confused about these interactions. They are unable to identify who the communicators are, whether they pose a threat and how to manage the communications and manage their reputations.

This uncertainty compounds their fear and frustration and the lack of control they experience.

Much of the advice available is generalist, is not based on evidence, and lacks proof of concept and fails to distinguish between those who make a threat and those that pose one. Much of the advice available fails to recognise the differing threats, reputational, psychological, financial and physical and seeks to treat these as one rather than individually distinguible with differing solutions. The general solution offered is not to respond and/or to remove oneself from the platform thereby enabling the ‘aggressor’ to win, and to suppress the voice of the targeted.

As the world evolves from Covid, a global recession is likely and redundancies, bankruptcy, unemployment and financial hardship may generate significant hostility and grievances targeted towards those who are held responsible. Those who pursue their grievances may travel along a ‘pathway to violence’ that may pose an extreme threat that without expert intervention may prove catastrophic.

The Solutions We Offer

Defuse offers researched and operationally proven methodology delivered by globally recognised experts. Whilst is may be assumed that a primary function is to ensure the safety and security of our clients, an intrinsic ethos of Defuse is that our clients are not just made safe, but that they feel safer too. The methodology provides solutions to high profile people and organisations and those who are tasked to protect them.

Defuse works with clients to identify threats and vulnerabilities and provides actionable advice to inform and aid decision making in order to resolve them. Defuse will work with and support clients who wish to engage with social media platforms and or resolve issues via other avenues. Defuse recognises the personal impact of being targeted and provides services to support clients through their psychological challenges and protect against diminishing performance.

Why You Should Choose Defuse

Defuse exists to provide solutions so that our clients feel safer and can continue to do whatever it is that they do or say safely. Much of the hostility and threats pose may fall outside of criminal legislation and yet still cause fear, anxiety and uncertainty and damage reputations.

Clients want to maintain control of the decision making and the confidentiality and may not want to Police involved in these investigations, but still want the same or better level of professionalism and experience. We believe in freedom of speech, not just for our clients but for all. We believe in equality and justice and will campaign against any form of prejudice and injustice. We believe that everyone has the right to express themselves and be challenged, but not made to feel unsafe, frightened or anxious.

Defuse will use only what is proven to work and will only recommend and provide what is needed. We will not ‘upsell’ unless we can prove that what we recommend is necessary.

Defuse will use, contribute to and promote research and seek to be at the forefront of the most up to date methodology and cutting-edge technology.

Defuse will always put the best interests of others before commercial interests. If we can solve a problem in 5 minutes, then that is what we will do.

Defuse is committed to the philosophy of ‘You Ask – We Answer’

Should you have any questions about threat assessment, social media abuse, fees stalking or which provider you should choose…or anything else about security or threats please drop us a line at [email protected]

Our Team’s Areas of Expertise

By bringing together a team of subject matters experts who not only specialise in their roles but understand the impact that being victimised has on an individual, we’re able to provide our clients with a level of service that addresses the needs of any situation we encounter:

  • Threat Intelligence
  • Risk & Threat assessment
  • Advice regarding violence, sexual, stalking, and extremist violence risk
  • Internet & cyber based investigation
  • Covert & intelligence-led investigation
  • Psychological support services for victims
  • Protection Liaison services